Disconnection protectionis a tool which protects our players if their Internet connection is lost while they are involved in game.
During Single-Table and Multi-Table tournaments, you will be folded if you lose your connection and your blinds will be paid until you return. Refunds for poker tournaments will only be issued if a problem with the tournament is identified by SpartanPoker.com and found to have been a result of a technical fault or error.
We currently offer disconnection protection on the Fixed Limit tables only.
Disconnection protection resets are allowed for a maximum of three times in a seven-day period of live game play. Before accepting the player's reset request, SpartanPoker.com will check whether the player has used up their quota of resets. We will not reset the protection if the player has used their quota.
All players are limited to eight disconnection protections (three resets) within a seven-day period of live game play.
Disconnection protection is not available in any Sit & Go, Single-Table or Multi-Table tournament.